This Privacy Policy explains how Stephanie A Reynolds PLLC ("we," "us," or "our"), a licensed real estate professional serving Sun Lakes, Chandler, Gilbert, Mesa and the East Valley of Arizona, collects, uses, and protects your personal information when you visit our website, submit a form, or communicate with us by phone, email, or text message.

By using this website or submitting any form, you agree to the practices described in this Privacy Policy.

When you interact with our website or contact us directly, we may collect:

• Your name, phone number, and email address
• Property address or location details you provide
• Your real estate goals, timeline, and budget information you share voluntarily
• Communication preferences including SMS opt-in consent
• Technical data such as your browser type, IP address, and pages visited, collected automatically through cookies and analytics tools

We use the information you provide to:

• Respond to your inquiries and schedule appointments or consultations
• Provide real estate services including buyer representation, seller representation, and market analysis
• Send appointment reminders, transaction updates, and service-related communications
• Send marketing communications about new listings, market updates, open houses, and promotional content, but only if you have separately opted in to receive them
• Improve our website and better understand how visitors use our services

If you provide your mobile phone number and opt in to receive text messages from us, we may send you two categories of messages:

• Transactional messages including appointment confirmations, showing reminders, transaction updates, and answers to questions you have requested
• Marketing messages including new property listings, market updates, open house announcements, and promotional content, but only if you have separately opted in

Message frequency may vary. Message and data rates may apply. You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us using the information below.

Consent to receive SMS messages is not a condition of purchase or service. This SMS program is available to users 18 years of age or older.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers in support of our operations, such as our CRM platform GoHighLevel, is permitted solely to deliver services you have requested. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or trade your personal information to third parties. We do not buy or sell leads. We may share information with trusted service providers who help us operate our business, including our CRM platform (GoHighLevel) and scheduling tools, solely for the purpose of delivering the services you requested.

We may disclose your information if required by law, court order, or government authority, or to protect the rights and safety of our clients or the public.

Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

We take reasonable administrative and technical measures to protect the personal information you share with us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You may opt out of marketing communications at any time by:

• Replying STOP to any text message from us
• Contacting us directly using the information below

Opting out of marketing messages will not affect service-related communications necessary to support an active real estate transaction or inquiry already in progress.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.